SAP

Consulting Services

• Solution Architecture and conceptual design for SAP Hybris Billing and SAP Contract Accounting (FICA) platforms
• Supporting end-to-end SAP O2C (Order to Cash) processes including the Hybris Billing/FICA/FI/RAR
• Solution design and configuration of SAP RAR (Revenue Accounting Reporting) for SAP Sales Orders and Invoices from SAP SD and SAP Hybris Billing.

Implementation and Integration

• Implementation of Hybris Billing including Convergent Charging (CC), Convergent
• Invoicing (CI) and Contract Accounting (FICA)
  • Integration Solutions with SAP SD and FI/CO for Hardware Sales
  • Custom Sales Portal for sale of Digital Goods
  • SAP Revenue Accounting Reporting (RAR)
• Integration solutions with the other enterprise systems, including your ERP, CRM, OMS, and WMS
• Implementation and management of all layers of the Hybris Billing solution stack

Subscription Order Management

• Order monitoring and billing accuracy
• Customer acquisition: product and offer combinations

Responsive Quality Control

• Service utilization measurement: Accurate utilization measurement to avoid under-billing and prevent loss and duplication
• Subscriber level service control: Control the services provided from the subscriber level and improve customer satisfaction by reacting to their usage in real-time

Agile Charging

• Pricing Optimization: Update pricing models with agility to stay ahead of the competition
• Offer Targeting: Provide customers with personalized offers, with product catalog retention and consistency

Optimized Pricing Simulation

• Segment-Level Pricing Strategy: Define pricing strategies according to consumer segment
• Coupled with SAP HANA, view real-time outcomes of pricing simulations, with accurate analytics

Invoicing

• Invoice Streamlining: Adopt simple and clear invoicing with items from multiple lines of business to reduce printing and mailing cost
• Vendor Inclusion: Incorporate third party vendors to increase transparency and keep customers informed of which vendor is responsible for a particular charge

Customer Financial Management

• Payment Options: Provide several modes of payment options for consumers from credit/debit cards, checks, cash or bank transfers, including flexible payment plans
• Back-end Automation: Enable customer service agents to provide great service by automating back-end processes

Consolidated Billing

• Billing Integration: B2B customers can transact easily with a single contract, quote and bill even for complex offerings and enjoy a smooth customer experience
• Single Invoicing: Save time and money through a single invoice and avoid manual integration of products, services and projects

New GL/Profit Center Accounting and Reporting

• Optimize new GL document splitting to support required business segment accounting and reporting
  Facilitated design for global hierarchy per business requirements.
• Contributed strategic insights for various business processes and devising solutions based on functionalities supported through S/4 HANA 1610