Exceeding Clients’ Expectations in Best Practice SAP

Since its formation, CHT has rapidly built out and deployed teams of Best Practice SAP S4 HANA resources to upgrade or implement and deploy SAP S4 HANA Core Financials, Supply Chain, Hybris CC, Billing and Success Factors for some of the world’s most demanding and dynamic client environments. We are battle tested in exceeding clients’ expectations in this space, and our SAP delivery teams are second to none.

Some of CHT’s most notable and successful SAP client projects have included the following:

SAP Hybris

Consulting Services

  • Solution Architecture and conceptual design for SAP Hybris Billing and SAP Contract Accounting (FICA) platforms
  • Supporting end-to-end SAP O2C (Order to Cash) processes including the Hybris Billing/FICA/FI/RAR
  • Solution design and configuration of SAP RAR (Revenue Accounting Reporting) for SAP Sales Orders and Invoices from SAP SD and SAP Hybris Billing.

Implementation and Integration

  • Implementation of Hybris Billing including Convergent Charging (CC), Convergent
  • Invoicing (CI) and Contract Accounting (FICA)
    • Integration Solutions with SAP SD and FI/CO for Hardware Sales
    • Custom Sales Portal for sale of Digital Goods
    • SAP Revenue Accounting Reporting (RAR)
  • Integration solutions with the other enterprise systems, including your ERP, CRM, OMS, and WMS
  • Implementation and management of all layers of the Hybris Billing solution stack

Subscription Order Management

  • Order monitoring and billing accuracy
  • Customer acquisition: product and offer combinations

Responsive Quality Control

  • Service utilization measurement: Accurate utilization measurement to avoid under-billing and prevent loss and duplication
  • Subscriber level service control: Control the services provided from the subscriber level and improve customer satisfaction by reacting to their usage in real-time

Agile Charging

  • Pricing Optimization: Update pricing models with agility to stay ahead of the competition
  • Offer Targeting: Provide customers with personalized offers, with product catalog retention and consistency

Optimized Pricing Simulation

  • Segment-Level Pricing Strategy: Define pricing strategies according to consumer segment
  • Coupled with SAP HANA, view real-time outcomes of pricing simulations, with accurate analytics


  • Invoice Streamlining: Adopt simple and clear invoicing with items from multiple lines of business to reduce printing and mailing cost
  • Vendor Inclusion: Incorporate third party vendors to increase transparency and keep customers informed of which vendor is responsible for a particular charge

Customer Financial Management

  • Payment Options: Provide several modes of payment options for consumers from credit/debit cards, checks, cash or bank transfers, including flexible payment plans
  • Back-end Automation: Enable customer service agents to provide great service by automating back-end processes

Consolidated Billing

  • Billing Integration: B2B customers can transact easily with a single contract, quote and bill even for complex offerings and enjoy a smooth customer experience
  • Single Invoicing: Save time and money through a single invoice and avoid manual integration of products, services and projects

New GL/Profit Center Accounting and Reporting

  • Optimize new GL document splitting to support required business segment accounting and reporting
    Facilitated design for global hierarchy per business requirements.
  • Contributed strategic insights for various business processes and devising solutions based on functionalities supported through S/4 HANA 1610

SAP Business ByDesign

Connecting finance and sales to product management aspects of your business with a single cloud ERP solution. Organize every department across your business with SAP Business ByDesign.